Plus, We Give You All Qualifying Holland America Line Offers: Our Holland America Exclusive: Free Pre-paid Gratuities for 2 Call to Book. Guest satisfaction is the highest priority at Norwegian Cruise Line. Thank you! The gratuities collected by Princess are paid into a common pool. I was finally able to talk to someone again after my 2nd phone call to Carnival. One in November with $100 OBC and one in January with $700 OBC. By I removed my pre-paid grats and received a refund. Question I have, is where in the does Celebrity make us aware of this little tidbit that we on CC all know about? On most big-ship mainstream lines, the service crew members are dependent on the generosity of travelers for the vast majority of their salary. If you have purchased Carnival's Fly2Fun air, please note the following as it pertains to the cancellation of the air portion of your booking: Flexible Air: Air is refundable outside of 60 days prior to sailing. Or if I do remove the pre-paid gratuities, will they just put that towards more OBC for that cruise? Our gratuities were taken from our sea pass account. (Luckily I had insurance.) Select news will be included in our e-newsletters (along with RFPs and job postings) and will be shared on our new digital magazine platform for . LauraS To do so, simply select the journey you are traveling on, and enter the amount of gratuity you would like to be charged to your card. Re: thank you notes in spanish for maid. I have searched the website, and done several bookings and reservations, click on the various T&C links and nowhere I could see do I get any notation that once I choose Select dining and prepay gratuities, that I can not modify them. Note: For full 100% penalties, the refund will only include: Taxes, Fees and Port Expenses and Optional Prepaid Gratuities. A daily automatic gratuity rate of $14.50 USD per person, per day for guests in Junior Suites and below, or $17.50 USD per person, per day for guests in Grand Suites and above, is applied to each guest's SeaPass account on . From my TA I had a choice $300 OBC OR $600 refund after the cruise is over. It's all in and out of the same pot. Once on board change to select dining. For some posters the reason for insurance might be the medical coverage, the healthy 30 year old is more concerned about getting their money back if they have to cancel than they are with medical coverage. A vacation is supposed to be stress relieving. hold, Eloy said hello. Due to new government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Online Check-in no later than 3 days . Joined Jan 3, 2003. Thats great to know!! Started June 21, 2021, By Additional "part B" insurance you purchase from third parties as a Medicare supplement sometimes do cover you out of the country. Member news is published on the website here as well as on the home page. I have 2 cruises booked. Brand New Donald Duck Munchlings and Pastry has debuted at Disney World! You need to be a member in order to leave a comment. Celebrity still plans to offer "Simply Sail" fares that do not include drinks, Internet, or gratuities in the base fare. 2. I have 2 cruises booked. Before we got to table we asked to be move because we wanted to eat just with our party of six. Both Plus Beverage Package and Premier Beverage Package include fountain sodas, fresh juices, specialty coffees & teas, frappes, milk shakes and Red Bull energy drinks, with pre-paid 18% service charge included for these items. My question How could I remove pre-paid gratuities from the second cruise and receive a refund or credit? By i don't want to pay anything (besides my deposit) that can't be refunded in the unlikely event we have to cancel. I really do not want to spend another 3 hours on the phone and have nothing come of it. Contact Us Get support by Phone or Email 0344 493 4005 Email Your Questions Locate a Travel Agent BTW, I've seen the claim that one cannot modify pre-paid gratuities on other boards, ie, RCI, Princess, etc. I see the taxes, fees & port expenses says it could include it. I was told that we couldn't cancel our pre-aid gratuities if it was within 90 days of sailing. For a better experience, please enable JavaScript in your browser before proceeding. Not sure if that's a definitive policy statement For many, it's because they want to use OBC to pay the grats, and not have to pay it prior to cruising with cash. Next to last sentence of the second paragraph. I have 7 people cruising for 7 days so $588 makes a big difference in my budget. Look under Main Dining Arrangements, Celebrity Select Dining. The only thing I would have chosen is pre-paid gratuities. The average daily gratuity on a cruise is $14-15 USD per person - approximately $30 per day, per couple in a cabin. How long before you get prepaid gratuties, port fees refunded when you cancel a cruise on NCL? My TA added on a $600 cash refund at the trips's conclusion., so the gratuities will be taken care of for the most part. Correct, totally pointless exercise to choose select dining, no reason to do it as you would take the chance of not getting it once on board. Original review: Dec. 5, 2021. It's about what people decide they want, every cruise has a different demographic, some want faces, some want select. By The OP's question had nothing to do with cancel policies. We were taken to the upper level and seated at a table for six in Select dining. Pro Tips for Tonight's Return of Fantasmic! Select dining has far fewer seats than fixed dining. What did you pre-pay gratuities on? By Above was my call to Carnival 10 days ago. Now, as you say, we have gone all inclusive, so there is nothing to refund. google translate english to spanish .. then put your own phrase or thank you in and hit the button to translate ..It does work I have tried it. By I'm fairly certain the CSR is 100% incorrect in that advice. I never pre-pay anything when it comes to a cruise. If not, it is not a gratuity it is a charge. have the gratuities put back on the SeaPass account (for example, to use up OBC to pay them instead of prepaid with cash). Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. In fact some who have good health coverage even if they are in their 60's with preexisting conditions don't worry about the health issues because their insurance already provides all of those benefits. As someone else has said, you are adding them to the total due when it comes time to pay in full. Started August 27, 2021, By Are prepaid gratuities refundable? There may be a code on the gratuites if you received them thru a promo indicating that they are non refundable but if you paid them in advance I think they can be removed according to their guidelines. Royal gave us $650 OBC as part of the compensation. I have to let the goblins run crazy for these 2 cruises because of so much OBC. The gratuities will then be returned on the credit card you charged them to. How could I remove pre-paid gratuities. Anyone wanting to discuss the nuances of these synonyms, please do so in this thread. Lot's of people get caught out & bill shock from the ship hospital. CC Help Jenn I'm really looking for where on the website or anywhere the policy is put out there. Notably, NCL raised their gratuity fees effective April 1, 2022. First night at traditional late seating, we saw that one person was sitting at our table for six , not part of our party. Still need help? A 18% gratuity is automatically added to all beverages, mini bar items, and spa & salon purchases. X made prepaid gratuities mandatory to protect the wait staff in Select Dining from losing tips. If I selected prepaid gratuities, is it already included in my cruise cost? 19952022, The Independent Traveler, Inc. I believe if you cancel, they keep ONLY the cruise fare, they refund taxes/fees and any extras, including gratuities. It's easy! Personally, I always book on board a ship and the obc I receive pretty much reimburses me for the prepaid tips. I always read about Select being sold out but not the other way around! It's now 10 days later and the funds are still sitting on one booking and have not been transferred to the other. This includes interior, oceanview and balcony cabins. 75% of total price. Non-Refundable Deposit Fare. You have the slight nuance of moving to BLU and out of Select dining which I would think would allow changes. My question . CC Help Jenn + FREE GRATUITIES or Up to $1,700 Onboard Credit 50% OFF Voyage Fare + Take ALL FREE + BOGO Airfare + Up to $1,700 Cash Back Up to $500 Onboard Spending + 50% Reduced Deposit $200 Shore Excursion Credit + FREE Drinks + Wi-Fi + Up to $1,785 Onboard Credit Up to 75% OFF 2nd Guest + Up to $200pp OFF + 3 FREE Amenities Included: FREE Beverage Package In fact, I believe they were even refundable even if you went on the cruise. Yes, theyll be refunded but it may take some time to see your $$ again. cle-guy, March 20, 2015 in Celebrity Cruises. Sign up for a new account in our community. 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. That is a really poor policy. DISboards Thread of the Day: Upsetting Experience at Disneyland Baby Care Center, Add One.Keep One.Another continuation. In the case of our cruise, which we booked 7 months out, both seatings were already full. I prepay just about everything, even well over a year in advance. This was surprising to me because. Yes, sort of. You must log in or register to reply here. For the purposes of this thread, I'm only talking about gratuities someone paid for out of pocket, not via any promotional offer. I prepay the tips, they give me the money for something else. Our story: six of us on the Century Panama Canal cruise. Please, there are enough threads of this nature, so I'd like this one not to spin off the wheels and go down that old road about what word we call it, tip gratuity, service charge whatever. I can tell you that if you get on board and cancel the gratuities, they will cancel your Select dining and put you in traditonal dining. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. I always used to prepay them and would have had them refunded if I cancelled the cruise. If there is a family of four, then all four people are charged the daily gratuity, no matter if they are in one room or two. And failed. Remember that please. Celebrity's CSR said "no" that anything in the contract was not refundable if there is a last minute cancellation. I am receiving $600 onboard credit from Oceania (instead of 6 excursions or beverage package). For bookings made outside of the United States and Canada, a different cancellation policy may apply. All are Synonyms of the same process. My first call turned into 42 minutes on hold waiting for anyone to talk to - and then the call was disconnected. . However, these fares are not available until 90 days before sailing and their availability is not guaranteed and may be extremely limited. LauraS I had to request it (although I shouldn't have had to). The cruise companies will say that this is for your convenience or some such phrase but in practice it robs you of the opportunity to tip as you see fit. The total costs for these meals if we did not have the Unlimited Dining Plan would have been $281.91. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. JavaScript is disabled. i dont want to pay anything (besides my deposit) that cant be refunded in the unlikely event we have to cancel. You are using an out of date browser. At your discretion, the gratuity payments may be adjusted onboard at Guest Relations, in which case they will not automatically be added to your onboard SeaPass account. Answer (1 of 12): It means that all your gratuities are added to your initial invoice or bill and paid in advance with the cruise fare. And now for some reason we digress, but we need to set the record straight. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full; Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages; May not be combinable with all promotional offers; Holland America Line Future Cruise Deposit. But, perhaps the rest of us reading this thread would like to know about the ins and outs of promotional pre-paid tips. Happens to people on Medicare from time to time; Medicare does not cover you out of the country. found this review helpful. Thank you. As an exercise in futility, I endeavoured to find such a policy. It will be recorded and your hosts will be informed in advance. Pre-paid gratuities are just applied to your on-board account and like other funds would be refunded if you canceled your cruise. By Turns out he had that table before and was on a back to back. We ate there every night, same table, same wait staff. Started June 21, 2021, By I was checking on something else when she noticed that the refund had not been processed, so she pushed it through. I cash out for a 5% fee in the casino, or use it for something else I would have paid for anyway. How much are gratuities on a cruise? On a random day of the cruise when the concierge line is short go and ask for the automatic gratuities to be removed from your room. Pre-paid gratuities means that we {Cruise Specialists} have negotiated a special offer for you and you are not expected nor will you be charged for tips. i wondering if we prepay the gratuities for a sailing and for some reason we didnt sail would those funds be refundable? You will need to request to remove the gratuities before the end of your cruise. They are supposed to automatically refund them if you do that. Promotionally offered perks come with their own set of guidelines and T&C's, those seem crystal clear and are spelled out as to not being able to be modified or changed etc. In the case of our cruise, which we booked 7 months out, both seatings were already full. Note: Onboard service charges / Gratuities have to be prepaid for Groups & Promosale bookings. By I didn't realize they were referring to those pre-paid by the passenger. The amount of gratuities is split between the ship's staff (dining, housekeeping, cabin stewards). I think that the national health insurance in Australia, Canada and the UK also do not cover you out of the country. Mts prepaid mix plus 7 dana arma 3 custom actions isx cummins turbo actuator. Passengers can prepay gratuities. Use your OBC for gratuities. Save on Sunshine Offer: 40% Off Select 2022 Sailings.. When I booked our Equinox cruise (directly with Celebrity) I specifically asked if my not required (but paid) prepaid gratuities were refunded if I had to cancel the cruise (so I could buy the correct level of travel insurance from another vendor). Prepaid gratuities are refundable even in places which have different cancellation policies than the US. No Problem ,was the answer. However I have an upcoming sailing that I prepaid grats on, but now have a ton of unexpected OBC (RCL threw me a bunch after a tech issue they had messed up my booking). What if you recieved prepaid gratuities thru the promo of All In? You can cancel them on the website. Yes, they will be refunded, as well as government taxes and fees. It would almost be the same as if they let you cancel the drink pack and receive SBC a for it. A nonrefundable Service Charge of 17% - 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private group functions, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. The value of the beverage package is a great deal even if you don't drink alcohol. We encourage those Guests to acknowledge good service from these staff members with appropriate gratuities. Was wondering whether they wanted more people than not on the Select Dining, precisely because the gratuities were charged in advance. Everything started great. CC Help Jenn Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. The service charges are 100% refundable. Powered by Invision Community. The initial person was honest and said they couldn't do anything but could connect me with the Resolution Department. Sign up for a new account in our community. You SHOULD get back the 20% on FAS items. It's not about revenue collection (pay them now or pay them later what's it really matter its the same in the end). Nov 14, 2017 #1 . LauraS How much are gratuities on Carnival? If there is a service issue can the service charges be adjusted on board? Even though you did not ask but you will also get back the port fees/taxes and the DSC. This can be done either in the Cruise Planner (online) after final payment, or once onboard. Otherwise this published policy would have to apply? not to the SeaPass account but refund direct to a credit card), come back later and get moved back to Select Dining and. To add the prepaid gratuity, you will need to go to your NCL account to add it The prepaid gratuity is on the vacation summary page towards the middle that looks like this:. Have others been successful? :(. Thanks, very helpful. 60 to 31 days. Does anyone know if I can cancel/refund my gratuities once onboard, then use OBC to re-pay . These refunds will take 7-10 business days to be processed. If you dont want to tip the cruise staff, ensure that you dont prepay the gratuities before departure as gratuities are non-refundable. Good luck! Do I have to add another $12 per day per person to my budget? For guests booked through travel advisors, their advisor may add pre-paid gratuities to the guests' booking prior to sailing*. Seems an awful lot of trouble with the possibility that Select Dining might be full. As a reminder, the amount of gratuities. Premier Member Cruise Offers : Spa Credit, Wine, Spending Money & More. When I booked our Equinox cruise (directly with Celebrity) I specifically asked if my not required (but paid) prepaid gratuities were refunded if I had to cancel the cruise (so I could buy the correct level of travel insurance from another vendor). Check add prepaid service charges then press the button to add it to your cart and then complete the checkout process to add it your booking. Yes, everything in your on board account in excess of the cruise itself is 100% refundable. Elevate & Indulge UGH. Just booked 4 nights on the Mariner for July 2020. So I read here al the time about how prepaid gratuities can't be refunded. Once again mine was a special circumstance involving a transfer to Blu and I believe was just automatically done by the computer. Take a look at this, it is from the Celebrity website. The cost varies by cruise line, however you can expect cruise gratuities to be between $12-15 USD per person, per day for a standard cabin, and $16-18 for guests in suites. Getting ready to book my trip insurance and I was just wondering if I have to cancel the trip are my prepaid gratuities refunded or do I need to include them in my trip cost if something happens? It's easy! Depending on the cruise length, guests booking suites will receive onboard spending money up to $300 per stateroom. Today, I found out that the cruise was booked under a non refundable deposit. Started June 21, 2021, By wfp logistics assistant written test lanchester smg airsoft mcdougal littell algebra 2 answer key pdf Do not prepay gratuities. NOTE: Since May 1, 2022, Carnival's onboard gratuity rate is increased. By Instead go here. It's easy! I booked my holiday (2022) cruise out of Miami with my TA. Norwegian's tip amounts vary depending the type of stateroom you book, ranging from $16-$20 per person, per day. Labor Day Deal: $25 Reduced Deposits & 30% Off Fares. If that is the case, then just select traditional dining pre-cruise. You need to be a member in order to leave a comment. I asked if I couple swap either the O amenities or the TA amenity w. Now, as you say, we have gone all inclusive, so there is nothing to refund. It does not totally answer your question but explains prepaid gratuities for Select Dining. We have structured a guest satisfaction program designed to handle any concerns about service or on-board product quickly and efficiently. CC Help Jenn So, now I can apply any SBC I don't spend toward that. Also, some countries have totally different cancel policy in the first place. This was surprising to me because 1) I did not have to pay in advance so I assumed that they were refundable like prepaid tours and many other things, and 2) we all know that with the exception of day/week of departure cancellations, they resell your previously booked cabin, then they will get a double set of gratuities (even if they have to take a big dive on the price of the cabin to sell it). Eloy . You are a STAR in my world! Thank you both! .In fact some who have good health coverage even if they are in their 60's with preexisting conditions don't worry about the health issues because their insurance already provides all of those benefits. Powered by Invision Community. I had to cancel a Celebrity cruise just days before sailing. There was a promotion for a Carnival cruise with on board credit . 19952022, The Independent Traveler, Inc. You need to be a member in order to leave a comment. Daily gratuity is an automatic service charge added to the passenger's onboard account each day. get the refund to the credit card used to pay for them (i.e. Thanks for the help. I was on hold with Carnival for 2 hours recently! Pre-Paid Gratuities Refund on Paid-in-full cruise? You will get back the full cost of any packages such as UBP along with the 20% gratuity. Sail on the cruise line, and you'll now pay $16.00 per person, per day if you are sailing in an interior, oceanview, or balcony cabin. IPMI members submit their news releases online.. Yes! I would guess so, this was a couple years ago and seemed to me at the time to be kinda silly but that's the way it was. In fact, I believe they were even refundable even if you went on the cruise. However during the booking process there is a statement that alludes to a difference between gratuities pre-paid for Select Dining and ernot. Started August 27, 2021, By After another 10 minute (ONLY 10 minutes!) Thread starter Cmbar; Start date Nov 14, 2017; Cmbar DIS Veteran. Yes I did the non refundable deposit. If I prepay my gratuities now, and for any reason cancel the trip laterare those gratuities refunded??? Again, point of this thread isn't about the custom of tipping. Thank you! I did manage to talk to a gentleman on my third call and he said he would do as I requested. Keep in mind that the least expensive RCL fares involve a non-refundable deposit. Part of the overall cost of a Royal Caribbean cruise is a service gratuity for recognizing the hard work of crew members. Basically: pre-pay them, no reason not to. Carnival currently charges guests $14.50 per person, per day for most rooms. Seaforfour, April 14, 2019 in Royal Caribbean International. Guests can pre-pay gratuities by calling 866-562-7625 or logging into www.royalcaribbean.com before* their sailing. Just booked 4 nights on the Mariner for July 2020. Celebrity's CSR said "no" that anything in the contract was not refundable if there is a last minute cancellation. Also, when discussing this, there are some who do not know what pre paid gratuities are so the conversation gets confusing. Powered by Invision Community. I am passing this on from personal experience as it was done to me by Celebrity when we made a last minute change to Aqua. Prepaid gratuities are refundable even in places which have different cancellation policies than the US. I don't use Select Dining and was not aware of this policy (since I don't, I tend to skip over threads that discuss this I guess - for some reason this one caught my eye). I pre-paid gratuities on both - and then thought I could have used OBC for that charge had I not already paid both cruises in full, including gratuities. excursions, etc., and have some left over that I don't really have any use for. It WAS NEVER MENTIONED, at the time of booking. CC Help Jenn The ONLY option was Select Dining and therefore pre-paid gratuities. For a four night cruise that would be 75 days prior. When I heard and read folks discussing pre-paid Gratuties being non-refundable I made the assumption they were talking about those pre-paid Gratuties offered as a promo by X or given by a TA. I've seen a few people say you can and others say you cannot. Started August 27, 2021, By Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. To make it easier for our guests, we are now offering the ability to prepay your gratuity, by credit card, from the comfort of your home. Edited August 10 by shof515 I don't understand why anyone would even consider removing them in the first place!! Booking the package pre-cruise at sale pricing, we paid a total of $138.00. In your instance, if one wanted them refunded, they would refund to the method of payment initially used, which would roll back to Celebrity's in house accounts, not passenger SeaPass account.. As dkjretired noted, in instances he's aware of refunds, they go to original method of payment, not to SeaPass account. By their very nature, a gratuity is supposed to be optional. I agree with the OP that this is not spelled out at all on Celebrity's website, and frankly IMO, is wrong. On 10/15/2021 at 8:35 AM, Schoifmom said: On 10/16/2021 at 3:35 PM, Sue Goodreds said: 19952022, The Independent Traveler, Inc. You lose your guest fare. Applicable . The ONLY option was Select Dining and therefore pre-paid gratuities. So, in the future, I WILL BE SURE to ask about this.. "/> Appreciate the responses!!! I've been on cruses where passengers discuss this and are ticked off about the policy. I was refunded the pre-paid gratuities along with the port fees and taxes. If the prepaids are not broken out, they are not prepaids but are part of the fare. Started June 21, 2021, By Sign up for a new account in our community. If I prepay my gratuities now, and for any reason cancel the trip later.are those gratuities refunded??? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. google translate, type in your sentence and it will . Great. When I heard and read folks discussing pre-paid Gratuties being non-refundable I made the assumption they were talking about those pre-paid Gratuties offered as a promo by X or given by a TA.. CC Help Jenn You'll pay a little more each day. Staying in a suite? I thought that the CSR was nuts, but I did not have the time to argue with him or dig into it elsewhere; I just added a few more dollars to my insurance coverage, which cost next to nothing (or maybe it was nothing extra - don't remember now). translation of "punta cana" into English. 30 days or less. Thanks for trying to clarify this subject. I always used to prepay them and would have had them refunded if I cancelled the cruise. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. . I called back - and the same thing happened. Prepaid gratuities, prepaid excursions, taxes, port fees, and anything else you prepay like purchased UBP or SDP are always refunded in full if you cancel. You need to be a member in order to leave a comment. http://www.celebritycruises.com/onboard-celebrity/cruise-restaurants-main-dining. The only thing you need to add is the gratuities will then be placed on your account all at once and not daily. One in November with $100 OBC and one in January with $700 OBC. Sometimes people with excellent health insurance find out there is no coverage outside their home country - and they don't realize it until something happens. Additionally, there is an 20% gratuity and spa service charge added for all spa and salon services, as well as an 20% gratuity and beverage service charge added for all beverage purchases and an 20% gratuity and specialty service charge . Started August 27, 2021, By Effective May 25, 2016, gratuities for all new Travel Agent and Commodore bookings will be mandatory, prepaid, nonrefundable and are not transferable. We would never have done a non refundable deposit. Online Check-in. I just sent an email to Icare@carnival.com will see if I receive a response. I just wasn't sure when you posted you shouldn't of had to.. didn't understand how they would know what you wanted. Sue Goodreds, October 15, 2021 in Carnival Cruise Lines. Human translations with examples: , cana, , punta, san punta, swardspeak, punta dito.